Privacy Policy myr88

myr88 values the privacy and security of personal information of every user who registers and uses our platform. This Privacy Policy is prepared to inform you of the data management practices we follow as an operator of an online gambling platform running under international licensing.

By registering a myr88 account, accessing our website or using any of the services we offer — including online slots, live casino, baccarat, roulette and sports betting — you agree that your personal information will be processed in accordance with the terms set out in this document.

This Privacy Policy applies to all myr88 users regardless of how they access the platform, whether through a web browser or any mobile device. We encourage you to read this document carefully and to contact us if you have any questions.

In operating the myr88 platform, we may collect various categories of personal information from our users. This information is collected to ensure the services we provide are safe, efficient and compliant with applicable licensing requirements.

Personal Identification Information: Full name as shown on your MyKad or valid identification document, identification card number (MyKad), date of birth, gender and nationality. This information is required for the purpose of user identity verification.

Contact Information: Email address, mobile phone number and current residential address. This information is used for account-related communications, transaction verification and customer support.

Financial Information: Details relating to the payment methods you use, including e-wallets (Touch 'n Go eWallet, ShopeePay), DuitNow, FPX online banking and crypto wallets (USDT, BTC, ETH). Card or bank account numbers are not stored directly by myr88 — processing is handled through secure payment gateways.

Activity Records: Game history, total deposits and withdrawals, betting records and overall account activity. This data is important for auditing purposes and compliance with licensing requirements.

Technical Information: IP address, web browser type and version, device operating system, access log data and cookie information. This technical information helps us detect suspicious activity and improve the user experience.

myr88 collects user personal information through several channels operated directly by our platform:

• Account Registration Form: Information you fill in when registering a new account at myr88 will be stored in our secure database.
• Identity Verification Process (KYC): Verification documents such as MyKad or passport uploaded through the account verification portal.
• Payment Transactions: Information collected automatically when you make a deposit or withdrawal through the available payment methods.
• Customer Support Interactions: Records of conversations via live chat or email that you send to our support team.
• Technology Data: Information collected automatically through cookies, tracking pixels and analytics technology used within the myr88 platform.

We only collect information that is genuinely needed for platform operations and will not request information beyond those requirements.

All information collected by myr88 is used for legitimate and transparent purposes. We will not use your data for purposes unrelated to the operation of this platform.

• Identity Verification and KYC Compliance: Ensuring every user is a verified individual aged 21 and above, in line with the international licensing requirements we comply with.
• Account Management: Processing registrations, managing passwords, updating profile details and managing your account transaction history.
• Financial Transaction Processing: Verifying and processing deposits and withdrawals securely with a minimum limit of RM50 per transaction.
• Fraud Prevention and Security: Detecting and preventing fraudulent activity, account hacking, money laundering and any misuse of the platform.
• Service Communications: Sending account-related notices, transaction confirmations, policy updates and other important information to you.
• Service Improvement: Analysing usage patterns to improve the interface, platform speed and overall quality of myr88 services.
• Customer Support: Providing more accurate and personalised assistance through our live chat and support email available 24/7.

myr88 does not sell, rent or disclose users' personal information to third parties for marketing or commercial purposes. However, there are certain situations where information sharing may occur in the context of our platform operations:

• Payment Service Providers: Payment gateways that process your financial transactions require access to certain information to enable secure and accurate processing.
• Game Software Providers: Game providers that operate slots, live casino and other gambling products within the myr88 platform may receive technical data required for game operation.
• Licensing Authorities: myr88 complies with reporting requirements set by the international licensing authorities that regulate our platform operations.
• Legal Compliance: Information may be disclosed to the relevant authorities where there is a valid court order, financial crime investigation or binding legal requirement.
• Analytics Providers: Third-party analytics tools may use aggregated data that cannot identify specific individuals for the purpose of platform performance reporting.

All third parties involved in the operation of the myr88 platform are required to comply with strict data protection standards and are not permitted to use your information for any other purpose.

The security of myr88 user data is our priority. Multiple layers of technical and organisational security controls have been put in place to ensure your personal information is always protected from unauthorised access, alteration or disclosure.

• SSL/TLS Encryption: All data transmitted between your device and myr88 servers is encrypted using strong industry-standard encryption protocols.
• Access Controls: Only authorised personnel with a legitimate operational need are permitted to access user data, and every access is recorded in an audit log.
• Secure Infrastructure: myr88 servers are hosted in data centres that meet high physical and cybersecurity standards, with 24-hour threat monitoring.
• Regular Security Testing: Our platform undergoes periodic penetration testing and security audits to identify and address potential vulnerabilities.
• Two-Factor Authentication: myr88 users are encouraged to enable two-factor authentication to add an extra layer of protection to their accounts.

The myr88 platform uses cookies and similar tracking technologies to improve the user experience and to allow certain functions to operate correctly. Cookies are small data files stored on your device when you access our website.

Essential Cookies: These cookies are required for the myr88 platform to function normally. Without them, certain basic features such as login verification and session management cannot operate. This type of cookie cannot be disabled.

Performance Cookies: Used to collect information about how users interact with our platform, including the most frequently visited pages and time spent on each page. This data helps us improve platform performance and design.

Functionality Cookies: Allow the myr88 platform to remember your preferences such as selected language, display settings and other choices to provide a more personalised experience.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some features within the myr88 platform.

As a myr88 platform user, you have certain rights regarding your personal information that we hold. myr88 respects and supports the exercise of these rights in line with the data protection principles we uphold.

• Right of Access: You have the right to request a copy of the personal information we hold relating to your account. This request can be submitted via our support email.
• Right of Rectification: If the information we hold is inaccurate or incomplete, you have the right to request a correction through the myr88 account management portal or customer support.
• Right to Erasure: In certain circumstances, you have the right to request that your personal data be deleted, subject to data retention obligations set by law and licensing requirements.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain situations, such as during a dispute regarding data accuracy.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format and transfer it to another controller under the conditions provided.
• Right to Object: You have the right to object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of the rights mentioned above, please contact the myr88 customer support team via email or live chat. We will process your request in accordance with our internal procedures and inform you of the outcome.

myr88 retains users' personal information only for as long as necessary to fulfil the original purpose for which the data was collected, or for as long as required by applicable laws and licensing requirements.

Financial transaction records and gambling activity are retained for the period specified by international regulatory bodies for audit purposes and compliance with anti-money laundering laws. This information cannot be deleted upon user request if doing so would conflict with legal obligations.

When your account is closed voluntarily or for other reasons, your personal information will be retained for the period required by law before being permanently deleted or anonymised from our systems.

Data that is no longer required for any legitimate purpose will be securely deleted using data deletion procedures that comply with industry standards.

myr88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or technological developments. Any material amendments will be communicated to users via a notice on the myr88 website or through the registered email address.

The effective date of each version of the Privacy Policy will be clearly stated at the top of this document. Continued use of the myr88 platform after the effective date of the latest version means you have read and agreed to the updated terms.

If the amendments involve significant changes to how we use your personal information, we will request your consent again through an appropriate method before those changes take effect on your account.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how myr88 handles your personal information, please contact our support team who are ready to assist.

Data Protection Email:
[email protected]

The myr88 customer support team is available 24/7 via live chat in Malay and English. You may also submit privacy-related enquiries by email and we will endeavour to respond within a reasonable time.

For formal complaints relating to data handling, please state clearly that it is a data protection complaint so it can be directed to the responsible officer.