Terms and Conditions of Use of the myr88 Platform

These terms and conditions ("Terms") govern the relationship between you ("User" or "Member") and myr88 ("Platform", "us") regarding the use of the website, software, services and all content provided through the myr88 platform. This document is a binding agreement between both parties.

By registering an account, making a deposit, or using any part of this platform, you confirm that you have read, understood and agreed to be bound by all the terms stated in this document, including our Privacy Policy and Responsible Gambling Policy.

The myr88 platform operates under international licensing. All services are provided solely to individuals who are eligible based on the relevant age, location and legal qualification criteria.

To register and use myr88 services, each individual must meet the following requirements without exception:

• Be at least 21 years old on the date of registration
• Have full legal capacity to enter into a binding agreement
• Register with true, accurate and complete personal information
• Register only one (1) account — multiple accounts are strictly prohibited
• Not be on any active voluntary self-exclusion list
• Not be acting on behalf of any other individual or entity

myr88 reserves the right to request identity verification documents (KYC — Know Your Customer) including a copy of the identity card (MyKad), passport, or other supporting documents at any time. Failure to provide the required documents within the stipulated period may result in the account being suspended or terminated.

Each user is fully responsible for keeping their account username and password confidential. myr88 will not be liable for any losses arising from unauthorised use of an account that occurs as a result of the user's negligence in protecting their login information.

All financial transactions on the myr88 platform are subject to the following payment policy. Users are required to understand and comply with all limits and procedures set out.

The myr88 platform accepts major local payment methods including Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay, and cryptocurrency (USDT, Bitcoin and Ethereum). All deposits must be made through an account or e-wallet registered in the same name as the myr88 account.

• Third-party deposits are prohibited and the funds will be returned.
• Withdrawals will only be processed to the same payment method used for the original deposit or a verified method.
• myr88 reserves the right to request additional verification before approving large withdrawals.
• Any attempt at money laundering or fraudulent activity will be reported to the relevant authorities.

All bonuses and promotions offered by myr88 are subject to wagering requirements and specific terms in effect at the time the promotion runs. Accepting any bonus means the user agrees to the associated wagering requirements.

myr88 Welcome Bonus: New members are eligible for a 100% bonus on the first deposit up to a maximum of RM1,500. The wagering requirement is 25 times the bonus amount received before the bonus funds can be withdrawn.

• Each member is only eligible for the welcome bonus once.
• Bonuses may not be used together with other promotions unless stated otherwise.
• Duplicate accounts or users found to be abusing the bonus system will have all related bonuses and winnings cancelled.
• myr88 reserves the right to modify, suspend or cancel any promotion at any time with appropriate notice.
• All decisions relating to bonuses are final and binding.

The myr88 VIP Programme has three tiers — Bronze, Silver and Gold — each offering a different weekly cashback rate. Bronze members receive up to 0.4% weekly cashback, Silver members up to 0.8%, and Gold members up to 1.2%. Tier upgrades depend on activity and level of engagement on the platform.

The myr88 platform offers a range of game categories including online slots, live casino, sports betting, baccarat, roulette, and more. Each game category has specific rules that all users must follow.

• Users are responsible for understanding the rules of each game before playing.
• Game results are final and cannot be disputed unless there is strong evidence of a technical system failure.
• The use of automation software, bots, or third-party tools to play games is strictly prohibited.
• Any attempt to exploit technical vulnerabilities or system errors is a serious offence that may result in immediate account termination.
• For sports betting, odds displayed are subject to change until the bet is confirmed.
• In the event of a technical failure, myr88 reserves the right to cancel affected bets and return the bet amount to the user's account.

myr88 takes the protection of users' personal information seriously. The collection, processing and use of personal data is carried out in accordance with the relevant Personal Data Protection Act and our detailed Privacy Policy.

The information collected includes registration details, transaction information, platform usage data, and communications with our support team. This data is used for identity verification, transaction processing, service improvement, and compliance with legal requirements.

• All data is stored with industry-standard SSL/TLS encryption.
• Personal information will not be sold or transferred to third parties without the user's consent, except as required by law.
• Users have the right to request access to their personal information or apply for account deletion.
• Passwords are stored in encrypted form and cannot be viewed by anyone, including myr88 staff.

For more details on how we handle your data, please refer to our full myr88 Privacy Policy.

myr88 is committed to responsible gambling practices. We believe gambling should be purely a form of entertainment, not a source of stress or financial problems. The platform provides various tools to help users manage their gambling activity.

• Daily, weekly, and monthly deposit limits can be set according to the user's needs.
• Temporary self-exclusion options (30 days to 6 months) or permanent self-exclusion are available at any time.
• Users under 21 years of age are not permitted to register or use this platform under any circumstances.
• If you feel that gambling is negatively affecting your life, please contact a mental health support line or a registered responsible gambling organisation.

For full information on help resources and self-control tools, visit our Responsible Gambling page.

myr88 reserves the right, at its sole discretion, to suspend, restrict, or terminate any user account if there is a breach of these terms or activity suspected to be in violation of the law.

• Registering false information or falsified identity documents.
• Multiple accounts or more than one identity per user.
• Suspected fraud, money laundering, or other illegal activity.
• Systematic abuse of the bonus or promotion system.
• Use of bots, automation software, or prohibited tools.
• Threats, abusive language, or harassment toward staff or other users.

In cases where an account is terminated due to a breach of terms, any balance in the account may be withheld while an investigation is conducted. If no serious violation is found, the valid remaining balance will be returned in accordance with standard procedures.

Should any dispute arise regarding the use of the myr88 platform, users are encouraged to contact our customer support team first for an amicable resolution. We provide 24/7 support via live chat and email in Malay and English.

• Disputes must be submitted within 30 days of the date of the disputed incident.
• myr88 will investigate each complaint thoroughly and provide a response within a reasonable time.
• myr88's final decision in all game disputes is conclusive unless there is verifiable evidence of a technical failure.

The myr88 platform does not guarantee that the service will always be free from technical disruptions. We will work to restore the service as quickly as possible in the event of a disruption and will notify users through official communication channels.

myr88 reserves the right to modify these terms and conditions at any time. Significant changes will be communicated to registered users via email or in-platform notifications at least 7 days before the changes take effect, except in emergency situations requiring immediate action.

Continued use of the myr88 platform after the effective date of any amendment means the user accepts the amended terms. Users who do not agree with the amendments have the right to close their account and withdraw any valid balance before the effective date of the amendment.

For any enquiries regarding these terms, please contact our customer support team, which operates 24/7. Our support email address is [email protected].